Consumer Protection

Consumer Protection

There are a number of unauthorized dealers and online retailers selling our products, some of whom falsely claim to have been authorized by Earthquake Sound. There are also unauthorized dealers who take customer's orders, charge their credit cards, but do not have our merchandise in stock to deliver.

If you purchased Earthquake products from an unauthorized dealer:

We are not obligated to cover you under our warranty.

We may not be able to help you if you have a problem with an unauthorized dealer or online seller.

We have no way of determining whether these products are used, refurbished, counterfeit, stolen, or otherwise compromised.

We recommend that you contact Earthquake Sound to find the authorized dealer nearest you by calling us at 800-576-7944 Customer Service.

Earthquake Does Not Warranty Any Products Purchased Through Online Auctions